Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At Hartlepool Bay, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you ever feel that your gambling is becoming a problem, help is available.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. By accessing our site, you confirm that you meet this legal requirement.
We take underage gambling seriously. If you are under 18, please do not register or place bets. Parents and guardians concerned about a young person's gambling should contact GamCare for support.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with more money or for longer periods than intended
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Hiding your gambling or lying to family and friends about how much you gamble
- Gambling as a way to escape problems, stress, or negative emotions
- Borrowing money or getting into debt to fund gambling
- Neglecting work, school, family, or hobbies because of gambling
- Unsuccessful attempts to cut down or control gambling
- Jeopardising important relationships, job, or educational opportunities
If you experience any of these signs, please reach out to a support organisation immediately.
Self-Help Tools & Control Features
We provide tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a set period
- Betting Limits: Control the maximum stake per bet
These tools are available in your account settings. Use them to help manage your gambling responsibly.
Support Organisations
If you need help with gambling, the following organisations offer free, confidential support:
United Kingdom
- GamCare: Free support, information, and counselling for problem gamblers and their families. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. Allows you to self-exclude from all licenced online gambling operators. www.gamstop.co.uk
- National Problem Gambling Clinic: NHS specialist treatment service for problem gambling. Contact your GP for a referral.
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Federal Centre for Health Education provides resources on responsible gambling and addiction support.
Need Help?
If you or someone you care about is struggling with gambling, please reach out today. Help is confidential, free, and available 24/7 through the organisations listed above.
Remember: Asking for help is a sign of strength, not weakness. Recovery is possible.
Gamble responsibly. Play for fun.